top of page


Responsible for data processing activities

Wolfentalstraße 29
88400 Biberach on the Riss
+49 7351 457 00 90

For additional information please refer to the imprint of this website.
This data protection information does not relate to the "Fleet Management" and "Mobility Sharing" products and services offered by AZOWO. These contain their own data privacy information. Please contact us for more information.


Data protection officer
We have appointed a data protection officer.
You can contact our data protection officer at the following e-mail address:
Frank Grossmann, Grossmann GmbH, Hauptstr.54, D-89160 Dornstadt -

General information


This privacy policy is divided into several sections. For the sake of transparency, the different sections refer to the numbers in brackets in the section "Purpose of data processing activities".

Purpose of data processing activities
(1) The operation of a website.
(2) The communication and answering of enquiries.
(3) Processing for own purposes (e.g. communication with suppliers and service providers, invoicing, accounting, preparation of tax returns, fulfilment of legal obligations and requirements, answering enquiries from law enforcement agencies).
(4) Performing sales and marketing activities.
(5) The processing of applications. Your data will be used to make a decision about a possible future employment relationship.
(6) Processing of pre-contractual matters in the context of contract initiation. Customers receive further data protection information within the scope of the conclusion of the contract. The data protection information published here is primarily intended to provide information in the pre-contractual relationship.

Description of the data subjects and the data/data categories concerned, information on deletion periods
Personal data will be collected, processed and used for the following groups of persons, as far as they are natural persons, as far as they are necessary for the fulfilment of the mentioned purposes:
(1) Visitors of the website: IP address, browser identifiers, time, cookies (see section "More detailed information on the website and cookies")

(2)(6) interested parties, suppliers and other business partners: Within the scope of communication, contact data such as e-mail address, telephone number, addresses, first and last names as well as the communication contents are processed. The data will be deleted after processing and fulfilment of purpose.

(3) (6) Interested parties, former customers, business partners, suppliers: We process the personal data in the course of our regular business operations, e.g. in the context of controlling payment transactions or in the context of debt collection, when preparing invoices or offers. As a company, we are subject to legal obligations and requirements, such as commercial and tax law retention obligations. We therefore also process personal data insofar as this is necessary to fulfil legal obligations. We only disclose personal data to regulatory and law enforcement authorities if there is a legal obligation to do so. The data will be deleted after fulfilment of the purpose.

(4) (6) Potential new customers: As part of our marketing activities, we carry out postal advertising campaigns or try to contact contact persons via publicly available telephone numbers.

(5) Applicants and subsequent employees: If an employment relationship is created as a result of the application, the application will become part of the personnel file and will be kept for the duration of the employment relationship and for a further 3 years after the end of the employment relationship. In the context of a possible rejection, you may be asked whether you agree to the further storage of the data for later consideration. If you agree to the further storage of the application, the application will be stored for a period of one year, unless you object to the further storage of the application before. Otherwise, your documents will be kept for 6 months to enable the processing of queries and deleted or destroyed afterwards.

Legal framework for data processing activities
Personal data is processed on the basis of the following legal regulations:

Art. 6 para. 1 lit. a) GDPR - Consent

  • (5) If you agree to the storage of your application in the event of a rejection. You can revoke your consent at any time by simply notifying the person responsible.

Art. 6 para. 1 lit. b) GDPR - Contract and pre-contractual measures

  • (2) (3) (5) (6) The processing of data is necessary for the examination, preparation and implementation of the contractual relationship.

Art. 6 para. 1 lit. c) GDPR - Legal obligation

  • (3) Legal regulations may stipulate retention requirements. In particular, contract data and invoices are stored for 10 years.

Art. 6 para. 1 lit. f) GDPR - legitimate interests

  • (1) (2) (3) (4) (5) (6) We process data on the basis of our legitimate interests or the legitimate interests of third parties after weighing up the risks and assessing your interests and reasonable expectation.


Categories of recipients of personal data

Internal bodies involved in the execution and fulfilment of the respective business processes, these are employees of the person responsible.

We may make personal data available within the scope of our cooperation with business partners and authorities if we are legitimised to do so by an appropriate legal basis or obliged to do so by legal regulations. This includes cooperation with tax authorities, law enforcement agencies as well as the use of consultants, e.g. tax consultants or the data protection officer.
2) We partly use service providers which we employ in accordance with the law by means of agreements on order processing in accordance with Art. 28 GDPR. Examples of these are computer centres, document shredders, printing and dispatch service providers and other parties involved in the fulfilment of the contract.

  1. there may be other recipients within the scope of the operation of the website. Please refer to the last section "More detailed information about the Website and cookies" for details.

Data transfer to third countries
Data transfers to third countries may occur within the framework of the use of mechanisms embedded in the website (see last section "More detailed information on the website and cookies").
In general, transmissions are only carried out within the framework of the fulfilment of the contract, necessary communication and other exceptions expressly provided for in the basic data protection regulation or in the Federal Data Protection Act (BDSG). Data will only be transferred to other third countries, in particular those whose data protection level is considered low, or to countries outside the EU, if appropriate guarantees are provided within the framework of the exceptions provided for in the GDPR.


**Further information in accordance with Art. 13 (2) GDPR

(a) Rights of the data subject
You have the right to

  • Information about your stored and processed personal data

  • Correction of your stored personal data

  • Deletion of your personal data

  • Restriction (blocking) of the use of your personal data

  • Opposition to processing operations carried out on the basis of our legitimate interests

  • Data transferability

  • Revocation of submitted declarations of consent: If processing takes place on the legal basis of your consent, you can revoke your consent at any time. In e-mail newsletters, please use the existing unsubscribe link in the newsletter, if available. In all other cases, you can contact us using the contact details given above.

b) Storage period

We store and process your personal data only as long as this is necessary for the respective purpose (see above). Beyond this, data is only stored and processed to the extent that this is permissible for another purpose, for example to meet legal requirements (e.g. tax or commercial law obligations to retain data). In this case, we limit further data processing to this purpose and the legal basis for further processing.

c) Right of appeal to the responsible data protection supervisory authority
In accordance with Art. 7 GDPR, you have the right to lodge a complaint with the competent data protection supervisory authority if you believe that the processing of personal data relating to you is in breach of the GDPR , the BDSG or other national data protection regulations.
Please address complaints to the data protection supervisory authority responsible for our company:
State Commissioner for Data Protection and Freedom of Information Baden-Württemberg

d) Provision of personal data and the consequences of refusal to disclose it
If the provision of data is not based on your own activity (e.g. in the context of contacting or applying for a job), the provision of your personal data is necessary for the implementation of the aforementioned purpose or we are obliged to collect this data according to the relevant legal standards. Without this data we cannot complete or carry out the above-mentioned purposes. If there are legal obligations to collect this data, we would violate the law, which may lead to sanctions and/or fines against us.

e) Automatic decision making
There is no automated decision making, nor is it planned.

Detailed information about the website and cookies

The following section refers to the provision of the website referred to in (1) above.

(1) Web server access logs
To prevent dangers, access to the web server is stored in the web server access log for a period of 7 days and then automatically deleted. The time, IP address and page accessed (URL) are stored here. The purpose of the storage is to detect hacker attacks.

(1) Cookies
Our website stores various cookies to enable the operation of the website and the plugins used. You can find a detailed list in your browser in the developer menus (F12/Application/Cookies).

(1) (4) Use of third-party plug-ins for reach analysis, online marketing and customer relationship management

Hub spot
On this website we use HubSpot for our online marketing activities. HubSpot is a software company from the USA with a branch in Ireland. Contact us: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, telephone: +353 1 5187500.
This is an integrated software solution that we use to cover various aspects of our online marketing. These include, among others:
Email marketing (newsletter and automated mailings, e.g. to provide downloads), social media publishing & reporting, reporting (e.g. traffic sources, access, etc. ...), contact management (e.g. user segmentation & CRM), landing pages and contact forms.
Our registration service allows visitors to our website to learn more about our company, download content and provide their contact information and other demographic information. This information and the content of our website is stored on servers of our software partner HubSpot. We may use this information to contact visitors to our website and to determine which of our company's services are of interest to them. All information collected by us is subject to this Privacy Policy. We use all information collected solely to optimise our marketing activities.
We also use HubSpot's live chat service "Messages" (round chat icon at the bottom right of the screen) to send and receive messages on some sub-pages to improve the user experience on our site. If you agree and use this function, the following data will be transmitted to HubSpot's servers:

  • content of all chat messages sent and received

  • contextual information (e.g. page on which the chat was used)

  • Optional: User's e-mail address (if provided by the user via chat function)
    The legal basis for the use of Hubspot's services is Art. 6 I f GDPR - legitimate interest. Our legitimate interest in using this service is to optimise our marketing activities and improve the quality of our service on the website.
    HubSpot and is subject to TRUSTe's Privacy Seal and the "U.S. - Swiss Safe Harbor" framework.
    Learn more about HubSpot's privacy policy "
    More information from HubSpot on EU data protection rules ".
    More information about the cookies used by HubSpot can be found here & here "
    If you generally do not want HubSpot to collect cookies, you can prevent the storage of cookies at any time by changing your browser settings accordingly.

Facebook, custom audiences and Facebook marketing services
Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"), is used.

On the one hand, the Facebook pixel enables Facebook to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called "Facebook Ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads placed by us only to those Facebook users who have also shown an interest in our online offer or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) which we transmit to Facebook (so-called "custom audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook Ads correspond to the potential interest of users and do not appear to be annoying. The Facebook Pixel also enables us to track the effectiveness of Facebook Ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook Ad (so-called "conversion").
The Facebook pixel is integrated directly by Facebook when you visit our websites and can store a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook when logged in, the visit to our online offer will be noted in your profile. The data collected about you is anonymous to us, so we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used by Facebook as well as for our own market research and advertising purposes. If we should transmit data to Facebook for comparison purposes, this is encrypted locally in the browser and only then sent to Facebook via a secure https connection. This is done solely for the purpose of comparing the data with the data similarly encrypted by Facebook.
The processing of the data by Facebook is carried out within the framework of the Facebook data usage guidelines. Correspondingly, general information on the display of Facebook ads can be found in the Facebook Data Usage Guidelines: Specific information and details about the Facebook pixel and its functionality can be found in the Facebook help area:
You may object to the collection by the Facebook Pixel and use of your data to display Facebook Ads. To control what types of ads are displayed to you within Facebook, you can go to the page set up by Facebook and follow the instructions on usage-based advertising settings: The settings are platform-independent, i.e. they apply to all devices, such as desktop computers or mobile devices.
To prevent the collection of your data using the Facebook pixel on our website, please click the following link: Facebook-Opt-Out Note: If you click the link, an "Opt-Out" cookie will be stored on your device. If you delete the cookies in this browser, you will have to click the link again. Furthermore, the opt-out only applies within the browser you are using and only within our web domain where the link was clicked.
You can also opt-out of the use of cookies for audience measurement and advertising purposes by visiting the Network Advertising Initiative opt-out page ( and additionally the US website ( or the European website (

Google Tag Manager
On this website the service "Google Tag Manager" is used. The Tag Manager is a tool for the administration of so-called tags, which are used for tracking in online marketing. The Tag Manager itself does not process any personal data, as it only serves the administration of other services - e.g. Google Analytics, etc.
You can find further information about the Tag Manager at:

Google Analytics
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR) we use Google Analytics, a web analysis service provided by Google LLC ("Google"). Google uses cookies. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there.
We use Google Analytics including the functions of Universal Analytics. Universal Analytics allows us to analyse the activities on our pages across devices (e.g. when accessed via laptop and later via a tablet). This is made possible by the pseudonymous assignment of a user ID to a user. Such an assignment is made, for example, when you register for a customer account or log into your customer account. However, no personal data is forwarded to Google. Even if Universal Analytics adds additional functions to Google Analytics, this does not mean that this is associated with a restriction of measures for data protection such as IP masking or the browser add-on.
Google will use this information on our behalf to evaluate the use of our website by users, to compile reports on the activities within this website and to provide us with further services (associated with the use of this website and the use of the Internet). In doing so, pseudonymous user profiles of the users can be created from the processed data.
We use Google Analytics in order to display the advertisements placed within the advertising services of Google and its partners only to those users who have also shown an interest in our online offer or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Google (so-called "remarketing" or "Google Analytics Audiences"). With the help of remarketing audiences, we also want to ensure that our advertisements correspond to the potential interest of the users and do not appear annoying.
We only use Google Analytics with activated IP anonymisation. This means that the IP address of users is shortened by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there.
The IP address transmitted by your browser is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, and you may prevent the use of cookies by downloading and installing the browser plugin available at
As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent Google Analytics from collecting data within this website in the future (the opt-out only works in this browser and only for this domain). An opt-out cookie will be placed on your device. If you delete your cookies in this browser, you have to click this link again.
You can find further information on data use by Google, setting and objection options on the websites of Google: ("Data use by Google when you use websites or apps of our partners"), ("Data use for advertising purposes"), ("Manage information that Google uses to show you advertising").

Google-Re/Marketing Services
On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR) the marketing and remarketing services (in short "Google Marketing Services") of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").
Google's marketing services allow us to display advertisements for our website in a more targeted manner to show you only ads that are potentially relevant to your interests. For example, if you see ads for our services on other websites, this is called "remarketing". For these purposes, when you access our and other websites on which Google marketing services are active, Google will execute a code directly by Google and (re)marketing tags (invisible graphics or code, also known as "web beacons") will be embedded in the website. With their help, an individual cookie, i.e. a small file, is stored on your device (instead of cookies, comparable technologies can also be used). The cookies can be set by various domains, including,,,, or This file records which websites you have visited, what content you are interested in and which offers you have clicked on, as well as technical information on the browser and operating system, referring websites, visiting time and other information on the use of the online offer. Your IP address is also recorded, whereby we inform you within the framework of Google Analytics that the IP address is shortened within member states of the European Union or in other states which are party to the Agreement on the European Economic Area and only in exceptional cases is it transferred in full to a Google server in the USA and shortened there. The IP address will not be merged with your data within other Google offers. Google may also combine the above-mentioned information with information from other sources. If you subsequently visit other websites, the ads tailored to your interests can be displayed.
We process your data pseudonymously as part of Google's marketing services. This means that Google does not store and process your name or e-mail address, for example, but processes the relevant data in a cookie-based manner within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who that cookie holder is. This does not apply if you have expressly allowed Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in the USA.
The Google marketing services we use include the online advertising programme "Google Ads" (formerly: "Google AdWords"). In the case of Google Ads, each Ads customer receives a different "conversion cookie". Cookies can therefore not be tracked on the websites of Ads customers. The information collected through the cookie is used to compile conversion statistics for ad customers who have opted in to conversion tracking. The ad customers are informed of the total number of users who have clicked on their ad and been redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
For more information about Google's use of data for marketing purposes, please visit the summary page:, Google's privacy policy is available at
If you would like to opt-out of receiving interest-based advertising through Google marketing services, you can use the opt-out and opt-in options provided by Google:

Location data of the vehicle and mobile phone
The app collects the location of the vehicle and your mobile phone in an encrypted form. The vehicle locator is used to provide a roadworthy vehicle at any time, especially at the beginning and end of the rental. Among other things, the locator is used for the plausibility of the distance travelled or to check technical system messages (e.g. battery status) or for other important reasons (e.g. late return, in the event of accidents or in other incidents). The tracking of your mobile phone takes place independently of the settings chosen by you (e.g. access to your location when using the app) and is used for navigation and to measure distance. In this way, we are able to show you the closest vehicles and lead you to the appropriate locations.
In addition, the provision of data helps to control our offerings as efficiently as possible; e.g. in that maintenance may be planned and carried out earlier and the availability of the vehicle pool is therefore increased. Furthermore, the location data help to constantly improve the app’s products and make them more sustainable by adjusting to user needs. Vehicle manufacturers also collect data through the vehicle software, which we have no influence upon. For this, we refer you to the respective vehicle manufacturers’ data protection statements.


This website uses HubSpot, (HubSpot Inc., 2nd Floor 30 North Wall Quay, Dublin 1, Ireland).

Our download services allow you to learn more about our company, download content, and provide your contact information and other information. This information is stored on servers of our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this privacy policy. We use all collected information exclusively to optimize our marketing.

On behalf of the operator of this website, HubSpot will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

HubSpot uses so-called "cookies." The information generated by the cookies about your use of this website is generally stored on servers worldwide. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. HubSpot is a software company from the USA with a branch office in Ireland. HubSpot is subject to TRUSTe 's Privacy Seal, the Privacy Shield and the U.S. - Swiss Safe Harbor Framework.

bottom of page